Security and Privacy Policy

At Deal Author, we are committed to protecting the privacy and security of your data. This policy outlines how we collect, use, and secure your information.

1. Information We Collect
We collect various types of information when you use our platform, including:
• Personal Information: Name, email address, payment details, and any other data you provide during the account registration or use of our services.
• Usage Data: Information about how you use our platform, including transaction history, email threads, and preferences.
• AI Interaction Data: Conversations, contracts, and negotiation data processed through our AI agents.

2. How We Use Your Information
Your data is used solely for the purpose of providing and improving our services:
• To Provide Services: We use your information to facilitate negotiations, create contracts, and process payments.
• AI Training and Improvement: We may use anonymized data to improve our AI models, ensuring better performance and accuracy.
• Customer Support: Your data helps us resolve issues and provide effective customer support.

3. Data Security Measures
We take data security seriously and employ several safeguards to protect your information:
• Encryption: All sensitive data (including personal and financial information) is encrypted both in transit and at rest.
• Authentication & Access Controls: Multi-factor authentication is used to secure access to sensitive accounts, and only authorized personnel have access to your data.
• Security Audits: Regular audits are conducted to identify and rectify potential vulnerabilities in our systems.
• Protection Against Prompt Injection Attacks: We continuously monitor for malicious activity, including attempts at prompt injection or AI manipulation, and employ preventive measures to maintain the integrity of our system.

4. Data Retention
We retain your data only for as long as necessary to provide our services or comply with legal obligations. Upon request, you may ask us to delete your data, subject to certain legal requirements.

5. Privacy Protections Related to AI Usage
Given that our platform relies on AI models, including Large Language Models (LLMs), we aim to provide transparency regarding the limitations and potential risks:
• Hallucinations & AI Limitations: While human oversight is applied to reduce AI errors, it is important to note that AI may occasionally provide inaccurate or fabricated responses.
• User Control: You retain full control to review and approve any AI-generated contracts or negotiation outputs before finalizing.

6. Contact Us
If you have any questions about this policy or your data, please contact us at support@dealauthor.com.